th777 Privacy Policy — Your Data, Protected

1. Introduction

This Privacy Policy applies to all users of the th777 website (th777.cam) and all associated services offered by th777, including casino games, sports betting, crash games, and customer support channels. By registering an account or continuing to use the th777 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the th777 platform.

th777 processes personal data only to the extent necessary to provide a safe, functional, and compliant gaming platform to players in Bangladesh. We do not sell personal data to third parties, and we do not share personal data with advertisers for the purpose of targeting you with third-party advertisements. Our data practices are designed to be transparent, proportionate, and consistent with the expectations of the players we serve.

2. Information We Collect

When you register for an account, use the th777 platform, or contact our support team, we may collect the following categories of personal data:

• Identity data: your full name, date of birth, nationality, and any government-issued identity document number provided for KYC verification purposes.
• Contact data: your registered mobile phone number and email address (if provided).
• Financial data: your bKash, Nagad, Rocket, or Upay mobile wallet number (masked); bank account details (masked) where bank transfer is used; transaction history on the th777 platform including deposit amounts, withdrawal requests, and gaming activity.
• Technical data: IP address, device type, operating system, browser type, session duration, pages visited, and gameplay logs used for platform security, fraud prevention, and responsible gaming monitoring.
• Support data: the content of any communications you send to the th777 support team via live chat or email, including account queries, complaints, and self-exclusion requests.

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, health information, or sexual orientation. Where identity documents are submitted for KYC, we retain only the minimum necessary extracted data fields — we do not store full document image scans longer than is required for the verification process.

3. How We Use Your Information

th777 uses the personal data we collect for the following purposes. We do not use your personal data for any purpose not listed here without first obtaining your additional consent:

• Account management: to create and maintain your th777 player account, verify your identity and age, process your deposits and withdrawals, and administer your gaming activity.
• Platform security and fraud prevention: to monitor account activity for signs of fraud, money laundering, bonus abuse, multi-accounting, or use by minors, and to take appropriate action where suspicious activity is detected.
• Responsible gaming: to identify patterns of gaming behaviour that may indicate a problem and to facilitate the application of deposit limits, session restrictions, cooling-off periods, and self-exclusion where requested by or required for a player.
• Customer support: to respond to your queries, complaints, and support requests, and to maintain a record of communications for quality assurance and dispute resolution purposes.
• Promotions and bonuses: to determine your eligibility for bonuses and promotions, to administer welcome bonuses and reload offers, and to send you information about relevant promotions if you have opted in to receive such communications.
• Legal and regulatory compliance: to fulfil any legal obligations applicable to th777's operation, including anti-money laundering obligations, reporting requirements, and responses to lawful requests from competent authorities.

4. Legal Basis for Processing

th777 processes your personal data on one or more of the following legal bases:

• Contractual necessity: processing is necessary to perform the contract between you and th777 — specifically, to operate your player account, process transactions, and provide gaming services.
• Legal obligation: processing is required to comply with applicable legal obligations, including KYC, anti-money laundering, and responsible gaming requirements.
• Legitimate interests: processing is necessary for the legitimate interests of th777, including fraud prevention, platform security, and the protection of other players, provided those interests are not overridden by your fundamental rights.
• Consent: where processing is based on your consent — for example, receiving promotional communications — you may withdraw that consent at any time by contacting th777 support or adjusting your account notification preferences.

5. Payment Data and Financial Information

th777 takes the security of your financial information extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a bank transfer, the payment transaction is processed directly through the respective payment provider's own secure gateway. th777 does not receive, store, or process your full mobile wallet credentials, PIN, or full bank account number. Only a masked version of your payment identifier (for example, the last four digits of your bKash number) is retained by th777 for transaction matching and audit purposes.

Transaction records — including the amount, date, type, and masked payment identifier — are retained by th777 for a minimum period required to satisfy applicable financial record-keeping obligations and to enable dispute resolution. These records may be accessed by th777's compliance and fraud prevention teams as part of their duties. They are not shared with third parties except as described in Section 6 of this Privacy Policy.

6. Sharing Your Information

th777 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Service providers: we share data with third-party service providers who assist in operating the th777 platform, including game providers (such as Pragmatic Play and Evolution Gaming), payment processors, cloud hosting providers, and fraud detection services. These providers are contractually bound to process your data only for the purposes we specify and to maintain appropriate security standards.
• Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of th777, its players, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of th777's business assets, personal data held by th777 may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections.
• Fraud prevention networks: anonymised or pseudonymised transaction and behavioural data may be shared with industry fraud prevention services for the purpose of identifying and preventing fraudulent activity across the online gaming industry.

All third-party service providers with whom th777 shares personal data are required to implement appropriate technical and organisational security measures and to handle your data in a manner consistent with this Privacy Policy. th777 does not permit its service providers to use your personal data for their own independent purposes.

7. Cookies and Technical Tracking

th777 uses cookies and similar technical tracking mechanisms to provide a functional and secure platform experience. Cookies are small text files stored on your device by your browser when you visit th777. We use the following categories of cookies:

• Strictly necessary cookies: these are essential for the platform to function correctly, including maintaining your login session, remembering your account preferences, and ensuring the security of your account connection. These cookies cannot be disabled without preventing core platform functionality.
• Analytics cookies: these help us understand how players use the th777 platform — including which pages are most visited, how long sessions last, and where technical errors occur — so that we can improve the platform's performance and user experience. Analytics data is aggregated and does not identify you individually.
• Fraud prevention and security cookies: these track device fingerprints and session anomalies to detect and prevent fraud, multi-accounting, and unauthorised access attempts.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the th777 platform, including your ability to log in and place wagers. th777 does not use cookies to deliver third-party advertising or to track your activity on websites other than th777.cam.

8. Data Retention

th777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

Account data is retained for the duration of your account and for a minimum of five years following account closure, to satisfy anti-money laundering record-keeping requirements. Transaction and financial data is retained for a minimum of five years from the date of each transaction. Support communications are retained for a minimum of two years. Where a legal claim or regulatory investigation is active or reasonably anticipated, relevant data may be retained beyond the standard periods until the matter is resolved.

9. Your Data Rights

As a player using the th777 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the th777 support team via live chat inside the platform or by email at [email protected]:

• Right of access: you may request a copy of the personal data th777 holds about you at any time.
• Right of rectification: if any personal data th777 holds about you is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to th777's legal retention obligations.
• Right to restrict processing: you may request that th777 restrict the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

th777 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. th777 does not charge a fee for exercising your data rights, except where a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

10. Data Security

th777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and th777's servers, firewalls and intrusion detection systems protecting th777's server infrastructure, role-based access controls limiting which th777 staff members can access personal data and under what circumstances, and regular security audits and vulnerability assessments of the th777 platform.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that is likely to result in a high risk to your rights and freedoms, th777 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. You can help protect your account by using a strong, unique password, never sharing your login credentials, and contacting th777 support immediately if you suspect unauthorised access to your account.

11. Children's Privacy

th777 is strictly an adults-only platform. The minimum age to register an account or use any th777 service is 21 years. th777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a player who is under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by our legal obligations, and void any transactions and balances associated with that account. If you are a parent or guardian and you believe a minor has registered an account on th777, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

th777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Privacy Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via a platform notice or message to their registered mobile number. Your continued use of the th777 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this Privacy Policy periodically to stay informed of how th777 protects your data.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a data security concern, please contact the th777 support team via live chat inside the platform, available 24/7 in Bangladesh Standard Time (UTC+6). You may also reach us by email at [email protected] — please note this address is for written correspondence only and is displayed as plain text, not a clickable link. th777 aims to acknowledge all privacy-related enquiries within one business day and to resolve them within 30 days.